Refund Policy

Last Updated: May, 2025

At Conglomerate Graphics, we are committed to delivering premium quality logo design, web development, branding, and eCommerce solutions. Because our services involve custom, labor-intensive digital creation tailored to your specific business requirements, we adhere to the following refund policy:

1. Custom Design & Strategy Services

  • Deposits: All initial setup fees, project deposits, and onboarding payments are non-refundable once creative research, strategy formulation, or design work has commenced.

  • In-Progress Work: If a project is cancelled by the Client during the design phase, Conglomerate Graphics reserves the right to retain the deposit and bill proportionally for any completed milestones or hourly work performed up to the cancellation date.

  • Final Deliverables: Once final design assets (e.g., logo packages, brand style guides, source files) have been approved and delivered to the client, no refunds will be issued under any circumstances.

2. Custom Web Development & eCommerce Services

  • Website development projects are structured around strict technical milestones. Payments made upon the completion and approval of a milestone (such as wireframes, design mockups, or development staging) are final and non-refundable.

  • Once a website or eCommerce platform goes live on the client’s server/domain, the project is considered fully executed, and no refunds can be processed.

3. Project Cancellations

If Conglomerate Graphics must terminate a project due to unforeseen circumstances on our end, a full refund of any unearned fees for uncompleted milestones will be promptly issued to the Client.

Privacy Policy

Last Updated: May, 2025

Conglomerate Graphics (“we,” “our,” or “us”) operates conglomerategraphics.com. We respect your privacy and are committed to protecting the personally identifiable information you share with us. This Privacy Policy outlines how we collect, use, maintain, and protect your data.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website, request a quote, or partner with us for services:

  • Contact Information: Name, email address, phone number, and business name.

  • Project Specifications: Content, images, design briefs, and website login details required to execute your project.

  • Payment Data: When you purchase services, billing transactions are securely handled through our third-party payment processors. We do not store your full credit card details on our servers.

2. How We Use Your Information

We use the collected data strictly to serve your business objectives, including:

  • Processing invoices, executing contracts, and delivering design/web services.

  • Communicating project updates, responding to customer service inquiries, and offering consultations.

  • Improving website functionality, user experience (UX), and service performance.

3. Data Protection & Security

We implement robust, industry-standard administrative and technical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Data Sharing

We do not sell, trade, or rent your personal identification information to third parties. We may share limited data with trusted third-party service providers (such as hosting platforms or payment processors) strictly to help us operate our business and deliver your services, provided those parties agree to keep your information confidential.

5. Cookies & Tracking Technologies

Our website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and to track basic technical data. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you.

7. Contact Us

If you have any questions about this Privacy Policy, our data handling practices, or your dealings with this website, please contact us directly through the communication portals available at conglomerategraphics.com.